Multiple users get asked to log back into Office 365 several times a day.
Sign out all Office.Removing all the stored credentials in the credentials manager (Control Panel >
User Accounts > Credential Manager > Windows Credentials). (NOTE: This will remove your stored passwords.)
3. Run regedit as administrator ->from Registry Editor, browse to: （Windows+R -> type in regedit > click OK）
HKEY_CURRENT_USER\Software\Microsoft\Office\16.0\Common\Identity
HKEY_CURRENT_USER\Software\Microsoft\Office\15.0\Common\Identity
Then delete the Identity folder.
Admin,
Sign out all Office.Removing all the stored credentials in the credentials manager (Control Panel >
User Accounts > Credential Manager > Windows Credentials). (NOTE: This will remove your stored passwords.)
3. Run regedit as administrator ->from Registry Editor, browse to: （Windows+R -> type in regedit > click OK）
HKEY_CURRENT_USER\Software\Microsoft\Office\16.0\Common\Identity
HKEY_CURRENT_USER\Software\Microsoft\Office\15.0\Common\Identity
Then delete the Identity folder.
This problem can be resolved by setting security to Anonymous.
- From control panel go to mail and open Outlook profile
- Click on Properties>>E-mail Accounts>> Change
- Mover to ‘More Settings’ and click on Security Tab
- Uncheck ‘Always prompt for logon credentials’
- And select Login security as ‘Anonymous authentication’
- Click on Finish and then login to Office 365
Outlook is configured to prompt you for credentials
If you are using an Exchange account, there is a setting in your Outlook profile to always prompt for logon credentials. To find the setting, please follow:
1. In Outlook 213, go to File tab > Info > Account Settings > Account Settings…
2. Highlight your Exchange account and click Change button.
3. Click on More Settings button.
4. Select the Security tab.
5. Under the User Identification, make sure the “Always prompt for logon credentials” option is not selected.
If you are using other types of email, please make sure you have ticked the option “Remember password”.
Regards,
Akshay
Nope. This didn’t help on my Dell Vostro