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I have never came across this situation and need some assistance.

Below is the scenario:

  • A user gets a notification email with a hyperlink to the current item that is sent from a Workflow in List A that contains a Title and Request(Dropdown with choices New and Received).
  • When the user clicks the hyperlink from the email, the expectation is that it will change the Request column value to Received.

Is it at all possible if the user clicks on a hyperlink from email that it can change the column value of a dropdown in a List? In this case, when hyperlink is clicked it will change the Request column value to “Received“?

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