Hello all I have run into a strange problem within my community site and the functionality of alerts. I have set up a cumminity site as a subsite and created a discussion board for staff members.
All seems to be working fine until I was asked about email alerts so people can follow certain discussions for additions or changes.
If I or any user add an email alert for a discussion thread an email is sent to the person stating that an alert has been set up but no emails are sent to the person when changes are made.
Emails are sent to the person who created the discussion when someone replies to the discussion but no addition alert emails are sent.
I have created a test community site on its own web application and it behaves the same way.
I had looked at the uls logs but haven’t seen anything that would point me in the right direction (I may need to enable more verbose logging but I am not sure what category this might fall under.
I have also monitored the network traffic with a sniffer tool and was able to catch the email to the owner of the discussion but never saw an email attempt for teh alert that was added by another user.
Has anyone had experience with this or have thoughts on where I should focus my logging efforts?
Thanks for any input
It seems that the answer as usual was simpler than expected.
As I was trying to get alerts set for new discussions in the Community Sites using the most obvious place to set an alert (by Clicking on Page > Alert Me > Set an alert on this page) wasn’t actually monitoring the discussions at all.
I found when I went into (Page > Alert Me > Manage My alerts) and chose (add an alert) I was able to choose to set an alert on the Discussion list, Categories, etc. By setting an alert on the discussion list it would alert me anytime something new was added or updated in teh discussions.
Also If the user wanted to only follow a single discussion thread the choice to set an alert on it was in the elipses (menu) found after the discussion heading.
So now it makes sense that I was getting an alert for everything else on this site, but not the discussion list, it was never really monitoring this list at all.
