Hello,
I work wiht MSSP2010 Foundation.
I have a workflow implemented in a develop local machine. The application sends several emails to different users involved in the workflow. My application and the workflow run ok.
Then I create a package and I update the application in a pre-production server. In this pre-production server the WF work ok, but 1 of the 4 possibles emails never is sent to the final user. The other 3 possible emails run well.
I think that, the problem with the email that never run, must be related with the sharepoint configuration on the pre-production server.
What configuration could I check in order to detecting the problem?
Thank you in advanced for any idea.
Regards,
MarÃa
Hi Rob,
the difference is in the task. The task is associated to a WF. All the users belong the same domain and belong too to the site.
Regards,
MarÃa
If 3 emails work, and 1 is broken – that sounds like the SharePoint configuration is probably fine, but…
What is different about that 1 email – is it being sent to the same address as the other 3 – or a different address in the same domain, or a different domain, etc?
I’ve noticed that when using a 2013 wf to send email, a new security component requires that the user actually be a member of the site and have an spuser object visible in order to send to that user. So try explicitly adding the user that isn’t receiving the email to the members or visitors group or your site and trying again.
That’s okay. It shows the outgoing e-mail server, but it does not run any SharePoint components.
For this issue, my next step would be to use the ULS log to check what happens when the workflow should send the e-mail. Maybe that gives us a clue as to what is happening.
