Hi,
i use SP 2016 / Office 2016 / IE 11 / EDGE / Windows 10 (latest Version Gold Enterprise MS Partner + WSUS Updates). If I try to open a Word, Excel, Access File from a SharePoint document library, the application open (word.exe) and then nothing happens. No error Message, no hang up. I can work in Word (create a new document for example) but the SharePoint File is not open 🙁 This happens for the complete Company. We have 2 Domains, the Client is in the old Domain, and der Server in the new Domain. There is a trust between. We have also a SP 2013 Farm without this Problem (SP 2013 (old Domain) / Office 2016 / IE 11).
Sorry for my bad English 😉 Greets
Daniel
Some users have confirmed that restoring advanced net settings can fix Office documents not opening from SharePoint libraries. To do that, open Cortana’s search box by clicking the Type here to search button. Enter the keyword ‘internet’ the search box, and select to open Internet Options
Hello, “Trusted Site” didn’t solve the Problem. But I found a solution. We use SSL https, Office Programs use the Client certificate to open files from a document library.
I Change this Setting:
IIS -> Sites -> SharePoint -> SSL Settings -> Ignore Client Certificates
Now it works. But I am not sure what extactly the problem is. Maybe the Domain Trust has a Problem or I Need all the Client certificates on the SharePoint Server?
No, I will try it! Which Level? Thanks a lot for your answer 🙂
Daniel
Have you added the site containing the Word docs as a “Trusted Site”?
Sorry to resurrect an old thread.
did you come across any issues after changing that setting? Or another solution that did not require changing that IIS setting? Thanks in advance! (hopefully you can remember from that long ago!)