Last week I created Alerts for an email “group” (One email address that goes to multiple people) on 3 Forms Libraries in our SP2013 production environment. To begin with the alerts were working fine. However, this week, they went awry. The alerts are being sent at the correct time of day each day (11 am). However, the links in the Alert is truncated… instead of showing the full URL like they did to begin with https://ourserver/forms/libraryname/etc. they are now all linking to forms/libraryname/etc.
I have no idea what may have caused this or how to correct it. I have alerts on other libraries set that are working fine.
I’ve created personal alerts on the same 3 forms libraries, and they work fine.
I’m stumped as to how I resolve this issue since I haven’t been able to replicate it.
Now that we are up to the March 2013 PU, Config Database Version 15.0.4881.1005, the alerts issues has been resolved.
Thanks to a wonderfully helpful SharePoint Community, the consulting firm who did our install has learned a thing or two as well. 🙂