With respect to SharePoint user adoption, End-user Training has minimal effectiveness or value.
Discuss…
Isn’t it a question about what you are training? SharePoint or their “intranet”? I have tried training people in SharePoint and have sort of the same experiences as Wendy (and your statement Ant), but focusing on the end user screen and NOT calling it SharePoint, just discussing the new user interface and procedures mapped to their Working processes is effective – in my experience.
Of cause the good old “what’s in it for me?” needs attention aswell.