There have been many times where if we had a separate chat window with all the members actively working on someones problem, it wouldn’t have been so cluttered in the chat area. I think we could also do sub chats for things like development, SP reactions(LOL), or User profile Service not starting(Brad). Or even installing software that isn’t even SP (Vlad).
This would also help with a suggestion Vlad made to allow us to keep track and document solutions to problems, that way when people are searching we can hold a large or the largest repository of break fix solutions for SharePoint.
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The problem I see with having multiple rooms is that it segments the user base. I like having all of the chat in one room because you will not miss anything as long as you are in the room. I think if this were to be implemented, we would also need a way to log the rooms to allow one to go back later and see what was missed by not being in the other room as well.