There have been many times where if we had a separate chat window with all the members actively working on someones problem, it wouldn’t have been so cluttered in the chat area. I think we could also do sub chats for things like development, SP reactions(LOL), or User profile Service not starting(Brad). Or even installing software that isn’t even SP (Vlad).
This would also help with a suggestion Vlad made to allow us to keep track and document solutions to problems, that way when people are searching we can hold a large or the largest repository of break fix solutions for SharePoint.
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I agree we need separate chat rooms. My only requirement though, unlike the previous solutions we’ve seen, is that there needs to be a default chat room that everyone joins. Without that, I feel chat becomes significantly less value as it’s exposure [to new users] is greatly diminished.
