We have several external corporate websites running on Sharepoint 2010.
Internally we have begun to roll out IE10 to our user base, and this has thrown up an problem for our users when they try to access a MS Office document within any of the site libraries.
For example, we have an extranet site, access over http:\\ , word documents are uploaded to various folders
We use a custom SSO for our users, and once they have logged in they than can choose to open or save the document.
Now, within IE9, you are given the option to open, save, or save as. If the user chooses open, than a call is made to the word application, and the item opens up successfully. Likewise if the user chooses to save or save as they experience the same outcome.
Now that we have upgraded them to IE10, when they click on the same document and choose open, they are taken back to the front end login box, where they have to login again. This behaviour only exhibits itself in IE10 and IE11. Chrome, Firefox, Opera, Safari all work as expected.
I have found this article which explains the IE process, http://support.microsoft.com/kb/2019105
Other sharepoint sites, with document libraries also exhibit this behaviour under IE10.
Has anyone else come accross this?
In most Intranet instances, this issue is most easily addressed by configuring the server to use Integrated Windows Authentication and then configuring the client to enable automatic logon. The user name and the password of the currently logged-on Windows user is then automatically sent to the server when authentication is requested without prompting the user.
To enable Internet Explorer to allow automatic logon, the option must be enabled for the zone where the site is. The Local Intranet zone has a default configuration of automatic logon with the current user name and password. The Local Intranet zone is defined as all network connections that were established by using a Universal Naming Convention (UNC) path and websites that bypass the proxy server or that have names that do not include periods (such as http://local), as long as they are not assigned to either the Restricted Sites or to the Trusted Sites zone. The Trusted zone has a default configuration of automatic logon only in the Intranet zone.
If you are not using a UNC path for your server, you will need to add your site to the Intranet Zone (Trusted doesn’t cut it). I recommend Group Policy to push this to all users.
Hello Vietp .
I’m afraid I haven’t resolved this. I looked at making use of MS Office Web App server, which worked to a degree when our users logged in. However, with anon users, though they weren’t faced with a login prompt, they were instead not able to save a copy of the document to work offline with. This cause a problem as we have quite a few word docs and spread sheets that need completing.
Did you got this resolved or know what cause it. Â I have the same exact issue.Â
I realize this is a little off topic, having said that do you mind telling me how you setup your Extranets ?
This mostly happens if someone removed the <meta http-equiv=”X-UA-Compatible” content=”IE=8″ /> Tag from the master page or set it to IE=Edge.
With this tag IE 10 behaves like a IE 8
In general I had no problem with IE10 so far.
