How can I dig deeper into why SharePoint Server 2010 is giving specific results on people search? I have an example scenario where when searching on “Jerry” (without quotes) the SharePoint Enterprise Search Center returns several people results, but the first result listed does not have “Jerry” in the name, or any other visible User Profile property. There is obviously confusion as to why this person is the first result.
I looked up the nickname mapping for “jerry”, and nothing stands out that would point to why this specific individual is the first result.
How can I figure out what SharePoint is thinking here, and provide an explanation to the business?
So far the focus has been this one scenario, as a high level executive’s first name is “Jerry”.
I will try deleting the ‘non-Jerry’ user profile, and re-running a full import, and then a full search crawl.
I just realized I can’t speak to how the people search results and Default sorting options work, aside from information like the Relative Search Ranking found on the page below. I don’t know why a ‘non-Jerry’ is showing up as the first result.
Build a My Site profile to help people find you
http://office.microsoft.com/en-us/sharepoint-server-help/build-a-my-site-profile-to-help-people-find-you-HA102507597.aspx
