HI Team
I have installed and configured Office web apps and SharePoint 2013 server separate machines.
From the SharePoint 2013 server,
When I try to open a word document from the browser, it throws an error saying “Sorry Word web app ran into the problem in viewing the document…..” This occurs only for word document(doc, docx..) whereas I can able to open all other files(excel, ppt, pdf).
From the client browser(outside the server)
When I try to open a a file, it display error message as “Internet explorer cannot display the web page”.. It does not open for any file.
How to resolve this issue such that I can able to open word document in Server and open all the files from outside the server(client browser).
When I look into the log file, I found an exception saying “Access to the Path ‘WacServerFarmSettings’ is denied.
Thanks in advance.
Regards,
Siva
Hi,
Check if the word files are not the 2003 format “doc”. this is not supported in some cases. Download the document and see if you can see it on the client machine. Also try to repair and convert the documents to latest format.
Verify as Andrew say if this can be the permission issue for the word format.
