Hello all,
We have a site in SharePoint 2013 where people have been given access through an AD Security Group.
When we create a new task for a user, that user is not receiving an email.
We gave that same user direct access to SharePoint (by adding it to a SharePoint group), create a new task and then he got an e-mail.
Seems that SharePoint cannot send email to individual users which have been given access to a site via an AD Security Group. We have this on 2 different environments.
Is there anyone which has the same experience or a solution for this?
PS. I’m not looking for a way to send an email to ALL members of that group, so I don’t need a distribution group or an e-mail enabled security group. I want SharePoint to simply send emails to individuals whether they got access individually or via a security group.
After doing some testing I can confirm it’s not a SharePoint issue.
It’s definitely not related to being part of a security group or not because I tested on yet another environment and emails are sent without issues for people who have access through a security group. I even tested with different types of security groups… no difference.
I’m not sure what the cause is but it seems to work for some users but not for others. So, it must be user-specific. Something with their accounts. All of them have valid email addresses. All of them use the same tasks list.
I think I going to instruct the Exchange Server team to activate some protocol logging to see if there’s actually something coming in or not.
