I have a strange issue, When i Click on the Help Icon( top Right of the page with “?” sign), a new window pop up. If i try to search something i get the strange error “Sorry, the page you’re looking for can’t be found.”
Things so far Tried.
- Check the ULS logs after enable Verbose but no clue
- Change the Help Settings but no luck
- make sure page exist on all server(14 Hive).
- Use Fiddle and found MSFT page thrwing the 404 error.(http://office.microsoft.com/serverhelp/searchresults14.aspx?qu=search&products=WSSEndUser&lcid=1033&SYSLCID=1033&UILCID=1033&Version=14)
here is error in window:
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Please be sure the following service is running on a wfe in your farm
If it is, check that service account used to access the db. Has the password expired? Does it have access to the db? Was the database deleted? You could always stop the service if it is running, delete the DB and start fresh.
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I have the exact same issue with SharePoint 2010. It stopped working a few weeks ago. Never had a problem previously.
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