I have a simple list with one field I named ‘Recipient’. It is a name field that allows you to select other sharepoint users. The workflow has one action, send email that does a workflow lookup at the Recipient filed on the current item and returns the field as a semicolon delimited email address. When I create a new item and select myself as the recipient the email gets sent but if I select anyone else the workflow goes into suspend status with the following status:
Thank you so much, Eric for all your troubleshooting suggestions. I will do my best to respond to your questions/suggestions.
1. My workflow can be triggered manually. I am using that feature to retry after making my changes.
2. I am actually the approver who gets assigned to my test list items. It won’t send an email to me if the system sets me as the approver. It will only send an email to me if I specifically select my name as the recipient in the To: field. To do so, I enter my AD login in the “Type a Name or Email Address” field. It then resolves to my name/email address. What is strange is that if I send the email to myself, but include the field “Approver” in the text of the email, it shows my correct name and email address. So the system is resolving the approver to my name. But the email isn’t coming to me.
6. Tried this test and the field doesn’t get filled in. So it’s not getting that far.
Regarding your last suggestion about the workflow being broken up – the screen shots I sent are only a portion of the total workflow. Basically, there are several tests for value and other items. Based on that, an approver is set. The next step for all the “assign approver” steps is to go to the “Send Email” step. This is just my way of compartmentalizing it so I can easily change the logic or approvers in the future if needed. I am confident that these steps are working. It’s just the email step that is failing.
Thanks again for all your suggestions. Any others are greatly appreciated.
