SharePoint authentication issue

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1.98K viewsAugust 9, 2017SharePoint

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Geoff Cox12 August 3, 2017 0 Comments

Hello everyone,

Sharepoint online is suddenly prompting for username and password and not accepting when saving to site from Office apps, it didn’t use to prompt at all. I can access through office 365 sign in no problem and can access the whole site through explorer too.

Any ideas would be greatly appreciated if not all good 🙂

Thanks

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score 0 · Answer 1 · 2017-08-09T18:38:35+00:00

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Geoff Cox12 Posted August 3, 2017 1 Comment

Hey Beau,

Thanks for your reply. I am already signed in via the web to SharePoint. When I open a new word file locally and go to save and go to sites and select my sharepoint site it the asks me to sign in and then says my username or password are incorrect.

SharePoint is working fine in a browser.

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Beau Cameron commented on answer August 9, 2017

Beau Cameron commented August 9, 2017

Understand you are signed into the web, but WebDAV doesn’t always work great and often times loses are credentials. Were you able to follow those links and see if they were any help?

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score 0 · Answer 2 · 2017-08-03T14:09:29+00:00

Did you select Keep me Signed-in?

https://support.microsoft.com/en-us/help/2913639/office-applications-periodically-prompt-for-credentials-to-sharepoint

https://blogs.technet.microsoft.com/office_integration__sharepoint/2014/02/24/prompted-for-username-and-password-when-opening-an-office-file-from-a-web-server/

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SharePoint authentication issue

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