SPD 2007 Send Email Workflow Sporadically Working or Gives an Error: The e-mail message cannot be sent. Make sure the outgoing e-mail settings for the server are configured correctly.
WIERD… 🙁
Problem Detail:
I have created a very simple workflow on SPD 2007 on new item added to a list, as response I will get a mail as I define my email id in the workflow. Sometimes, it works and sometimes shows error(The e-mail message cannot be sent. Make sure the outgoing e-mail settings for the server are configured correctly).
As after a lot of googling, I found Antivirus, System Account related issue but none of them are matched to my condition.
Please help.
Thanks in advance.
Hi Sapan,
Yes, the issue with the system account. please refer this url
and resolution may be
http://sharepointmadeeasy.blogspot.in/2008/10/workflow-error-system-account-error-has.html
Hello Aldo Mar,
First of all, thanks for your reply… but in my case workflow email works for let say for item ID 3 and 6 but not for 4 and 5, If email is not properly configured then it should also not work for 4 and 5 too.
Hope you understand my problem now.
Thanks Marcell, one more thing, In the workflow status detail, I am getting:-
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| Error | System Account | The e-mail message cannot be sent. Make sure the outgoing e-mail settings for the server are configured correctly. | |||||||||
main thing is “User ID” column showing “System Account”, is it responsible for error, any idea?
That’s true. Maybe this solution will help? http://social.msdn.microsoft.com/Forums/en-US/6e848a25-019d-4220-aff6-c535da933e0f/the-error-message-in-workflow-history-the-email-message-cannot-be-sent?forum=sharepointcustomizationlegacy
