Have you thought of this as contradicting? So, business users are more comfortably working with their Office Suite tools such as Outlook, Excel, or PowerPoint. One of the approaches to SharePoint user adoption is to empower users with SharePoint and Office Suite integration to improve productivity while still working with their existing tools. As the result, users are ‘pushing’ away from the SharePoint interface. Then, users are not exploiting most if not all of SharePoint functionalities. While the integration matters, should SharePoint be the intersection that ‘pulling’ users together instead of diverging users into their own worlds?
P/s: I’m a fan of system integration.
Hi, Anh! Â Great to see you here.
One of the battles I find myself fighting here is that even though I have users who are submitting forms in SHarePoint (InfoPath forms submitting to SharePoint libraries), and they like being able to filter and sort and create views in the libraries, the biggest pain point is around the creation of the forms. Â I’m constantly being asked to find a way to do “mail-merge” with the Infopath forms.
I understand the reason for wanting it. Â What I haven’t figured out is a way to make it happen. Â We want to empower the users, we want them to be comfortable, but how do accommodate their favorite way to work into the existing infrastructure?
Am I going about this all wrong?
