Hi Everyone,
I’ve been working on this one for a day now and no luck. Thought someone else might have had the same thing happen. When you go to view a Visio document, in browser or web part, you get this: “Unable to retrieve data from the server. The web request failed.” I’ve seen a ton or articles on this about the permissions for the service account and the Visio cache folder. I’ve done all that but still no luck. Any thoughts on what to try next?
Thanks in advance for any advice.
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Have you dug through the ULS logs? (see ULSViewer for a good tool).
I generally find myself wading through the ULS logs to look for issues there when I attempt to troubleshoot any problems.
Also, you are working with SP2013 correct?
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