Hi Everyone,
I’ve been working on this one for a day now and no luck. Thought someone else might have had the same thing happen. When you go to view a Visio document, in browser or web part, you get this: “Unable to retrieve data from the server. The web request failed.” I’ve seen a ton or articles on this about the permissions for the service account and the Visio cache folder. I’ve done all that but still no luck. Any thoughts on what to try next?
Thanks in advance for any advice.
Yeah, I’m pretty familiar with the ULS viewer. I’m on 2013. There are two errors in the Windows Application Event Viewer that appear constantly, which is why I thought the link below would fix it, but no such luck.
For ULS
Failed to get document content data Cannot complete this function
http://blog.jussipalo.com/2013/05/sharepoint-2013-visio-graphics-se…
Error 1
Failed to generate raster diagram for file “Site/Filename” page ShapeInfo Error : System.IO.FileNotFoundException: D:\Program Files\Microsoft Office Servers\15.0\Data\VisioServer\VisioCache327b40e7-74c2-4aef-ae3f-cb406765c85f\VisioBundle850cdfaac9de46248b31424887840e00.cache
at Microsoft.Office.Visio.Server.GraphicsServer.DiskCache.ReadBundlePart(Bundle bundle, Int32 index)
at Microsoft.Office.Visio.Server.GraphicsServer.ServiceCore.GetRasterPageItem(RasterPageItemRequest request)
at Microsoft.Office.Visio.Server.GraphicsServer.VisioGraphicsService.GetRasterPageItem(RasterPageItemRequest request)
Warning:
Visio Graphics Service
Failed to access the cache.
