Hi Everyone,
I’ve been working on this one for a day now and no luck. Thought someone else might have had the same thing happen. When you go to view a Visio document, in browser or web part, you get this: “Unable to retrieve data from the server. The web request failed.” I’ve seen a ton or articles on this about the permissions for the service account and the Visio cache folder. I’ve done all that but still no luck. Any thoughts on what to try next?
Thanks in advance for any advice.
I would make sure that the account that is used in the app pool for the Visio Service has permissions to the directory D:\Program Files\Microsoft Office Servers\15.0\Data\VisioServer\
By the looks of it, you will need at least edit/read… You might want to bump up to full perms and then reduce as necessary.
Also, I would recommend a reboot somewhere in that equation. I have been thoroughly amazed how some of the slightest things don’t work until you reboot (or iisreset and net stop/start sptimerv4).
As a side note, I noticed you are using D:\ for the SharePoint binaries… If you are, I wouldn’t recommend it in general as 95% of all installs end up on C:\ which could hide problems for everyone else. As a former developer of products like SharePoint, I know that testing is usually done on the most typical platform setup. Just a thought.
