Hi Everyone,
I’ve been working on this one for a day now and no luck. Thought someone else might have had the same thing happen. When you go to view a Visio document, in browser or web part, you get this: “Unable to retrieve data from the server. The web request failed.” I’ve seen a ton or articles on this about the permissions for the service account and the Visio cache folder. I’ve done all that but still no luck. Any thoughts on what to try next?
Thanks in advance for any advice.
Unfortunately I did that already and it didn’t work. Did an IIS restart to no avail after I made the changes as well. I think you’re right though, time for a reboot since it seems like adjusting those permissions should have worked.
The server setup here is not ideal… Unfortunately I just started here a few days ago and was not around for the build. Let’s hope that’s a change I can get done here over the next few months.
Thanks for the replies! I’ll post back after the reboot.
