Hi Everyone,
I’ve been working on this one for a day now and no luck. Thought someone else might have had the same thing happen. When you go to view a Visio document, in browser or web part, you get this: “Unable to retrieve data from the server. The web request failed.” I’ve seen a ton or articles on this about the permissions for the service account and the Visio cache folder. I’ve done all that but still no luck. Any thoughts on what to try next?
Thanks in advance for any advice.
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So turns out the first thing I did to resolve this was the correct fix. Just needed to reboot. Granted the service account access to the cache folder, rebooted, good to go. Restarting IIS was not enough…
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