I have created my workflow for Collect Signatures and it works through the signing approval process but I am having trouble whereby it doesn’t enforce the user to put in their signature after clicking on Sign.The status of document will be completed but the signature lines in the document would be empty.
Please help.
Thank you!
If I understand correctly,
You have a Word document with an electronic signature, then, your user opens the file without signing and completes the Collect Signatures task.
This is by design as SharePoint doesn’t know whether a signature was applied or not. You will have to look for a 3rd party product/tool that will allow you to perform signing that is better integrated with SharePoint workflows.
FY
That’s explain it. Thank you so much for your help and the clarification.
We are using a word document for collecting the signatures.
Hi,
What are you using to collect the signature? Are the users signing a Word or PDF document?
Uploaded a word document for them to sign