Hi all,
I’m so quite new with Workflow and currently I used SPD 2010.
I set a workflow like this (please see the attachment file). When Requestor submit ticket, the ticket will send to Assigned To for approval. If this ticket had been approved, workflow will send notification to both of Assigned To and Requestor. But I don’t know why workflow did not worked. It was not send email, I mean.
I was set Permission for all member is:Â Full Control, Design, Contribute, Read, Records Center Web Service Submitters.
Please help me. Appreciate in advance
Nguyen, Van Diep
Edit for attachment file
try adding in a log history step so you can see if it’s getting the Assigned To information correctly.
Something else that I’ve seen is sometimes the workflow doesn’t pick up the assigned to due to a timer job issue (not really sure I can explain it)…anyway, what I’ve found works is to put a pause for duration set to 0 minutes as the first step of the workflow. Â Then it picks up the assigned to data correctly and workflow continues as it should. Â Just a thought. Â I did that on all my SP2007 workflow and have just recently started seeing the occasional misfire on 2010 workflows and have added that pause on those as well.
